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(Please check our FAQ page before getting in touch)

Important: If you placed your order between 18 – 22 July and feel that you order has stopped, please contact us regarding to your video URL to check if your delivery server has been stopped due to a big internal YouTube update. We will check if there is any issue to resume your order in a few hours.

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IMPORTANT: please remember that sometimes our reply message can be on your Spam folder. Don’t forget to check it too.