RETENTION GUARANTEE / REPLACEMENT POLICY
As part of our commitment and dedication to our customers, we include a Retention Guarantee with all of our services. If for any reason you lose views, subscribers or anything else we delivered, you can request replacements for free. Each service offers a different duration for NemoViews Retention Guarantee, and is indicated below:
YouTube Views — Lifetime Retention Guarantee
YouTube Subscribers — Lifetime Retention Guarantee
Vimeo Views — Lifetime Retention Guarantee
Dailymotion Views — Lifetime Retention Guarantee
Instagram Views — Lifetime Retention Guarantee
FRAUDULENT TRANSACTIONS AND REFUNDS
If you believe someone placed an order with your credit card, without your authorization (aka. a Fraudulent Order), please contact us immediately! The Phone Number to reach our Fraud Department is located next to the transaction description on your credit card statement (leave a voicemail if we’re unavailable), or you may contact us via email. Be sure to have or include the (1) Transaction Amount, (2) Date of the Transaction and (3) The Last 4 Digits of your Credit Card Number, so we can find the transaction.
We will issue a Full Refund promptly, report the fraudulent customer to the proper authorizes and blacklist them throughout our network and our industry partners.